Privacy Policy

Optima Solutions ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices. It applies to our website and to our communications with you by phone, text and email.

Information we collect

• Contact details you give us: name, business name, phone number, email address.
• Information you submit through forms, calendar bookings, calls or messages.
• Basic technical data such as IP address, browser type and pages visited, collected through cookies and analytics tools.

How we use it

• To respond to your inquiries and schedule calls.
• To provide and improve our services.
• To send you messages about our services, including follow-ups, appointment reminders, and offers. Text messages are sent only if you opted in.
• To meet legal and security obligations.

Text messaging (SMS)

If you give us your mobile number and agree to receive texts, we use it only to communicate with you about our services. Mobile information and SMS opt-in data are never shared with, sold to, or rented to third parties or affiliates for their marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We process STOP requests promptly.

Sharing

We don't sell your personal information. We share it only with service providers that help us operate (for example, our CRM, scheduling, phone and email platforms), and only as needed for them to do that work. We may also disclose information if required by law.

Cookies

We use cookies and similar tools to run the site and understand how it is used. You can block cookies in your browser settings, though parts of the site may not work as intended.

Data retention and security

We keep information only as long as needed for the purposes above or as the law requires. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing support@replies.optimaprofessionals.com. To stop texts, reply STOP. To stop emails, use the unsubscribe link.

Children

Our services are for businesses and not directed to anyone under 18. We don't knowingly collect information from children.

Changes

We may update this policy and will post the new date at the top.

Contact

Optima Solutions · support@replies.optimaprofessionals.com · 612-564-4320